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About Chifley Home Loans
Chifley Home Loans is a division of Chifley Financial Services Ltd (ABN 75 053 704 706). Chifley is owned by the Local Government Superannuation Scheme, the Energy Industries Superannuation Scheme and Unions NSW. Chifley is an Australian Financial Services Licensee (AFSL 231148), and is 100% Australian owned.
All credit documentation complies with the Consumer Credit Code and Chifley is a member of the Mortgage and Finance Association of Australia. Chifley was established in 1991 to help working Australians achieve a better financial future for themselves and their families.
Disclosures
All fees and charges will be disclosed in the loan contract.
Loan setup: There may be additional costs and charges and the amount payable will depend on whether or not the loan proceeds. Although there is no loan application fee, some charges such as valuation fees and costs charged by the credit provider's solicitors are payable. These charges may be non-refundable should the loan be approved and not proceeded with.
Early repayment: An early repayment fee is payable.
The rates referred to on this website are indicative only. The actual rate may be higher or lower than the stated rate and will be set out in your mortgage documentation.
Chifley Home Loans are provided through an agreement with Select Credit Union which is responsible for credit provision and product development. Chifley Financial Services Limited does not guarantee the obligations of Select Credit Union.
Home Loan Complaint Procedures
Chifley Home Loans strives to provide the very best services for our customers. However, if you are dissatisfied with our service for any reason, please contact us. Chifley Home Loans is a member of the Mortgage and Finance Association of Australia and the Credit Ombudsman Service Limited. If complaints cannot be resolved through our own internal complaints system, then you have the right to have the complaint resolved through the Credit Ombudsman Service Limited.
First point of contact for a complaint is:
Adrian Watts
Complaints Contact Person
Chifley Home Loans
PO Box 313
Concord West NSW 2138
Telephone: 1800 800 002
Fax: 02 8736 2230
E-mail: adrianw@chifley.com
For more information on these or any other of our competitive loans, telephone 1800 800 002.
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